Defining the X Chromosome: the DNA of Women Led Startups

Guest post by Pemo Theodore, EZebis


For over a year I have been video interviewing venture capitalists, angel investors and women founders trying to investigate the apparent shortfall in funding for women led technology startups.  My goal has been to listen to as many people as I could from both sides of the table, in order to get a diversity of opinions on this controversial subject.  Whilst I have been doing these interviews, many people have said to me that no problem exists and that women can be as easily funded as men if they have a great idea, team, plan and advisors.  However the statistics show another story.  The percentages of women in technology, female entrepreneurs and female venture capitalists are extremely low compared to men.  But the reasons are multifold and complex and cannot be resolved quickly or easily.  With this post I hope to shed some light on the intricacies of this issue.  Everyone that I interviewed was inspiring and added a different voice and view to the puzzle.
 
Some of the amazing female entrepreneurs and venture capitalists I interviewed for this project  were Cindy Gallop, IfWeRanTheWorld; Danae Ringelman, Indiegogo;  Julia Hu, Lark; Leila Chirayath Janah, Samasource; Lisa Stone, Blogher; Wendy Lea, Get Satisfaction, Ann Miura-Ko, Floodgate; Catharine Merigold, Vista VC; Patricia Nakache, Trinity Ventures; Brad Feld, Foundry Group; Chris Dixon, Founder Collective; Dave McClure, 500 Startups; Fred Destin, Atlas Venture; Fred Wilson, Union Square Ventures; Guy Kawasaki, Garage Ventures; Jason Mendelson, Foundry Group; Jeff Clavier, Softtech VC; Mark Suster, GRP Partners; Neil Rimer, Index Ventures; Randy Komisar, Kleiner Perkins and Tim Draper, Draper Fisher Jurvetson. You can see the full list here.

 I have teamed up with Startup Genome to help get a critical mass of women to participate in the Startup Genome Project in order to add the dimension of quantitative data to the discovery of the DNA of women led startups. The Startup Genome has already learned that “approximately 70% of the startups in their dataset scaled prematurely. I am very interested to see if the same pattern holds for women, because through the interviews I have conducted the consensus has been that women tend to be perfectionistic, moving slower but more surely than their male counterparts. Is it possible that the more careful nature of women may cause them to fail less?  We shall see what the data reveals, but the Startup Genome Team reminds me that while women may be more likely to avoid premature scaling, they may fall prey to "dysfunctional scaling", a problem that occurs when entrepreneurs fail to step on the gas pedal once the product has been validated. Following are some of the strands of DNA I have identified through the 130 interviews I have conducted over the last year.

Is There a Problem for Female Entrepreneurs?
 
Many people have said to me that no problem exists and that women can be as easily funded as men if they have a great idea, team, plan and advisors. However the percentages of women in technology, female entrepreneurs and female venture capitalists are extremely low compared to men.  

Is There Overt Discrimination? 

Many suggested that there is no conscious bias on the part of investors but that we all naturally feel more comfortable with those who are similar to us. Investors are looking for low risk and high reward. If someone is dissimilar to them and they do not understand them, they may see them as a riskier investment and decide to pass.   True to the law of you get in what you put out; many suggested that if you act as if there was no overt discrimination, then you may be less likely to be discriminated against.  However women may tend to keep mum about discriminating behavior by men in business in order to protect their credibility and careers.

Does Bias Keep Women Disadvantaged for Investment?

Studies suggest that we all have unconscious bias and that of course then can affect female entrepreneurs when raising investment due to their low numbers. Some suggested that there were fewer obstacles to raising funding through other means for women rather than venture. As a result, larger percentages of women are raising investment through alternate means such as crowd sourcing, debt, friends and family etc, than are attempting to raise venture capital. Successful women may also strive to succeed through their own merits in an effort to support the notion that there is no gender bias.

Are there Advantages of Diversity?

There have been studies done about the advantages of diversity and many people spoke about how startups, just like corporations can produce better results by having a diverse executive team and board. It was suggested by some that having women on the executive team of a startup would help the company better understand and serve their customers because the internal team composition would better mirror the composition of the target market. Women also bring stability to teams and greater creativity through providing perspectives that often differ markedly from men.

Should We Generalize About Gender?

Many of those interviewed baulked or apologized about making generalizations about gender but most did just that at some point in the conversation, including myself. Unfortunately, it's very difficult to discuss issues about men and women without generalizing, as it is something we all fall back on when we try to make sense of those dissimilar to us.

Are There Differences Between Men and Women?

Having said that, I will mention some generalizations that people discussed.  We all acknowledge that men and women are different, not just physically but our early training and roles deliver a different version of life.  There are also many studies on the fact that our brains are wired differently along with the fact that we are ruled by different hormones.  It was suggested by many, that women generally perform better with human factors in business and often attribute their success to others. Due to their varied roles and responsibilities they also seem to be able to manage both home and business well.  Women may tend to take business more seriously than men.  However it was also suggested that women can be just as competitive and ambitious as men, particularly when that is encouraged and supported.

How Does The Female Demographic Impact Investment?

The female market is huge particularly in online businesses and drives a lot of revenue. Women are also a tougher market to target as they are more demanding. Therefore having more women in startups could mean better insight into customer needs, which could allow those startups to serve those markets better and achieve greater success than their peers.

Do Women Even Want To Become Entrepreneurs?

A great many small businesses are run by women, about 50% in the US. So why are there less technology startups led by women? It could be that women have to make adjustments to adapt to the greater demands of the lifestyle of a high growth technology entrepreneur. Women have been proven to be good credit risks and are a major force now in in the upper management in the Fortune 500, so perhaps tech entrepreneurship is just one more area where women will soon prove their equal competency to men. There could be a new focus on the strengths of women in business to counteract old erroneous images in the culture and to encourage more women to become high growth technology entrepreneurs. In the startup world there is a certain stereotype of the type of founder that investors love to fund: young, white, male and geeky. Female entrepreneurs need to challenge this stereotype by showing that they possess alternative approaches to solving problems that can make for great startups and disrupt industries in new ways.

Raising Capital

A lot of feminine strengths may not match up to historical and portraits of successful entrepreneurs.  This could mean that some women may need to learn skills and shore up certain qualities to be a good fit.  Many spoke about the need for great female entrepreneurial role models and mentoring of women both by men and women, which includes peer mentoring as well.  Women entrepreneurs may also need to learn about the venture and angel industry and to identify the best investors to whom they should pitch their startup.  There are now many women friendly investors, many of whom I interviewed.  It is helpful for women entrepreneurs to grow their networks and to get to know investors before stepping up to the plate to raise investment capital.  This can help a female entrepreneur’s general confidence and help her identify the best avenues for her to target.  Here are some interesting stats on women who raise venture from a 2007 survey by British Researcher Library House:

  • women ask for exactly what they need in capital and end up with half what they require from investors
  • men tend to ask for twice as much venture in hopes of getting half from investors
  • female CEOs delivered higher revenues using less capital than those by men
  • the average venture backed company run by a woman has annual revenues 12% higher than those by men using on average one third less capital

Female Venture Capitalists 

Female venture capitalists are a very small percentage of the venture industry. It was noted that many successful entrepreneurs become venture capitalists later in their careers. Due to the small numbers of female entrepreneurs this has limited the number of female venture capitalists. This funnel is a problem. Increasing the numbers of female entrepreneurs, may in turn increase the numbers of female venture capitalists, starting a virtuous cycle. If investment firms also mentor more women and encourage them into their ranks this could also kickstart the cycle that could get women into the startup ecosystem.

Advantages of Being a Female Entrepreneur 

One of the current advantages of being one of the few female entrepreneurs is that you are noticed and often remembered more than men. If an investor is conscious of bias then this could become an advantage. If women entrepreneurs can deliver the necessary requirements when pitching and develop the qualities that investors are looking for, then their minority status could make them more likely to get funded as investors look for undiscovered gems that other investors overlooked. 

What Do Female Entrepreneurs Have Going for Them?

Consumer internet already has a number of successful women and this may be an area that women feel comfortable leveraging their strengths to create successful startups.  If women can learn to better leverage their strengths: networking, forming fabulous teams and advisory boards, and managing their businesses with resourcefulness and creativity, they could become very proficient at playing the startup game. 

The Importance of Being Yourself 

It was stressed by most investors and founders that it is crucial to the success of a startup and raising funding to be yourself. Being a minority, women may feel under pressure to act like men, but most of the people I interviewed encouraged female entrepreneurs to remain authentic and not to try to act like men when trying to raise money. It does not help anyone’s confidence and sense of presence if they are not relaxed and comfortable with who they are, no matter their gender.

Potential Challenges

Women's receptivity to others may at times undermine their confidence and they may not come across as brash as some men.  However a positive focus for themselves and their ideas along with encouragement from others can easily change this issue.  It was also noted that extreme aggressiveness is required to achieve success in business.  This may be a key factor that holds some women back as this may not be a natural response for some. Women may often tolerate unfriendly or unsupportive people for too long.  There may also be a challenge for women in their style, finding a middle path between being empathic and warm and making tough decisions.  It is of course possible for women to learn to become very flexible in these different modes of operating or feeling. Inner strength and confidence raise awareness of this propensity and skills such as assertiveness, active listening and negotiation can be learned.

The Importance of Confidence
  
Everyone spoke about the need for extreme confidence and passion in entrepreneurs when building their businesses and raising capital. Women often attribute their success to others or circumstances outside of their control and may not focus enough on building their sense of self-efficacy. Our training and culture encourage us to put others first, as the principal care takers in the community.  It is helpful to stay objective by focusing on your traction and market to show investors that your startup can succeed.  Having the necessary requirements to inspire confidence in investors and knowing the data well can be a big confidence boost.  A healthy ego makes for a balanced person and a great business.  Overconfidence and brashness may be confused with authentic confidence but many investors suggested that brashness can be a turn off and doesn’t necessarily inspire confidence!  Women are often great consensus takers but ultimately a good CEO will be able to make her own decisions after listening to her advisors.

Risk and Failure
  
Many people that I interviewed suggested that women can be more risk averse than men.  Risk always implies the possibility of failure. Women may take risk more seriously because failure often feels like a life and death matter to them.  If women are not exposed or interested in sports when they are young, they need to find other ways to support them in being willing to accomodate risk and failure and at times to even enjoy the thrill. Women need to be encouraged to find their competitive expression without damaging their ability to be receptive to others.
 
Think Big – Scale your Business 
 
Whereas many men have big dreams, women may tend to ‘think too small’.  This may stem hormonally from our primary focus on the immediate people in our care or responsibility.  Historically big picture thinking and exploring may have just been the domain of the male hunters.  However this can easily be learned and changed if needed. Women’s sports and working on teams can provide confidence in winning and losing on a big scale.
 
Don’t be Afraid to Ask for Money 
 
Another big issue that many brought up, is that women don’t like to ask for money. This is a huge problem if you are an entrepreneur that needs to raise money. You definitely have to become comfortable with asking for money!  There seems to be something deeply ingrained in us as women that we should do what we can with what we have.
 
Possible Hindrances
 
Then there is the challenge of the intensity and crazy lack of balance in startup culture that is not appealing to many women who value their family and personal lives. This necessitates women’s organizations and networks, along with individual female entrepreneurs developing their own version of startup culture.  Creativity is necessary to match the time demands and pressures.  A few mompreneurs spoke about thinking outside the box and solving these problems.

Sex and Power

One of the big differences for female entrepreneurs is the physicality of their gender. Some had been propositioned by investors. It is important that both investors and women keep clear about sexual boundaries in the pitching process. Everyone needs to understand that funding is based on merits of the startup and team.  However when chemistry does happen between people who are looking to work together, it can easily be mistaken for sexual chemistry because it comes from the same place in us, our passion!  Rather than pretending this important part of the creative process doesn’t exist, misinterpreting it by fearing it, or acting out sexual innuendo, investors and women entrepreneurs need to respect and honor this chemistry so that they can work together successfully. Investors need to take this risk along with the financial risk when they invest in a female entrepreneur and know that this fertile energy can be harnessed to build a great business. Female entrepreneurs should not be afraid of the power of this chemistry and its transformative affect on them and their business.

Children

Female entrepreneurs may choose to segment their careers around child rearing ages before and after but it is important that investors do not prejudice their choices in funding an entrepreneur on supposition that they will abandon their business to start a family.  For female entrepreneurs it is important to address the elephant in the room (as Mark Suster suggests) and update investors even before they ask about how they have decided to prioritize their business and family life.

Helping Other Women

Many people suggested that things will change when more women help other women. Most women are juggling a lot on their plates but that does encourage empathy for others in the same boat. There are already some great organizations that support female entrepreneurs like Astia, Pipeline Fund and Women2.0.  However it is on each one of us to do what we can for other women as we move forward. The female startup ecosystem will only become stronger and therefore will be more conducive for meritocratic funding.  There are also a few great organizations worth mentioning that encourage and support young girls to study science, math and engineering like NCWIT and Anita Borg Institute.

Investor Dynamics

The role of a venture capitalist is fund and advise startups to become successful and profitable businesses. It has become something of a cottage industry with its own unique culture. As with the startup culture, it is composed mainly of men and even though they deal with risk in a major way, it has been shown to be an industry that is slow to change.  Limited Partners who provide the funds to venture firms are resistant to change and insist on continuing with a model that is possibly broken. As Chris Dixon said to me “They're people that work at pension funds and endowments and just like in any situation where somebody is investing on behalf of somebody else, there's what economists call 'agency problems'.” Despite this additional challenge in the industry, the one constant that we all face is change and the venture industry will not be immune to this force of nature, particularly as it hits the bottom line.  All the venture capitalists that I interviewed were open and willing to invest in great female founded ventures.  Some have already discovered the benefit and advantages of being ahead of the pack and are deliberately investing in great women led startups. And of course venture capitalists and angel investors will ultimately benefit more when there are greater numbers of female startups.

Bottom Line: Investing in Diversity

Because women think differently and see the world through different eyes than male entrepreneurs there may be great opportunity now. If we encourage openness with each other and respectful networking, then all will benefit. This path could also play a major role in improving economies in the western world which are suffering from the type of brash male dominated thinking that triggered mortgage crises and the ensuing financial collapse. Accessing the untapped potential of more venture backed female entrepreneurs could be a critical missing piece to creating the prosperity we all want.

How You Can Help

I am encouraging all women led startups to use the Startup Genome Compass so that we can have more hard data about the gender differences in the world of technology entrepreneurship. If you know any women entrepreneurs please share this article with them and point them to the Startup Genome Compass.

Entrepreneurs can sign up here:  https://www.startupcompass.co/

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What the Fortune 1000 Can Learn from the Startup Genome Project

In February, 2011, we started a very ambitious project to crack the innovation code of Silicon Valley and increase the success rate of startups all over the world.

Two weeks ago we launched the Startup Genome Compass, a benchmarking tool for startups and our new research on the primary cause of failure for startups. The response was overwhelming. More than 8,500 high-tech startups started using the application and our research reports have been downloaded more than 25,000 times. Now it can be found all over the Web in blog posts, infographics, and in over 15 languages. It has been extremely humbling for us to be able to touch the lives of thousands of entrepreneurs living around the globe. 

In the last six months the Startup Genome Project has collected a tremendous amount of data on startups, built a theoretical model based on synthesizing ideas from entrepreneurship's eminent thought leaders and taken big strides towards demystifying the process of entrepreneurship and innovation. 

The basis of our theoretical model is looking at a startup as a product centric organism that interacts with its environment, the market. The core dimensions that define this organism are customer, product, team, business model and financials. The key challenge for a startup is to keep those five dimensions in sync with the actual customer response. An example for getting out of sync would be moving too quickly on the product dimension. The result would be an over-engineered product that is less likely to be adopted. 

In order to group and benchmark startups, we segment them by type and stage. Different types of startups are differentiated by the complexity of their customer interaction and customer acquisition. Stages are described by the life cycle through which a startup evolves on its path to becoming a large company. Each stage has a different set of goals and key activities. For example, in the first stage, Discovery, the startup performs a mostly qualitative search process, where the exit criteria are problem/solution fit. In the next stage, Validation, the startup performs more quantitative testing with a working software prototype. (More details about our methodology can be found here.)

Since we've been working on the Startup Genome Project, numerous Fortune 100 executives have reached out to us, wondering if our tools and research could also be applicable for their work. While our original focus was on startups, we've discovered that our methodology extends beyond just measuring the progress of startups to being able to measure the progress of a diverse array of innovation projects. Much of the theoretical groundwork for this leap of insight was laid by Clayton Christenson and Steve Blank.

Clayton Christenson made the important distinction that disruptive innovation was fundamentally a different activity from sustaining innovation, requiring different rules, different managerial tactics, and different types of people. Steve Blank then connected the emerging science of entrepreneurship to the disruptive innovation occurring in large companies by noticing that the ideal organizational structure for disruptive innovation was a startup. The problem is despite the emerging science of entrepreneurship, innovation is still perceived as somewhat of a dark art. Bill Gates, Steve Jobs and Marc Benioff appear to have performed innovative feats capable only by the super-human, because it's very difficult to describe how they were able to disrupt enormous markets with seemingly unbeatable foes.

But now the Startup Genome can begin to uncover what makes these innovation projects succeed or fail and can offer a new paradigm for the management and accounting of innovation.

Here are a few relevant findings from our research, and three use cases where our tools and research can help.

Selected Research findings

  1. Most successful startups pivot at least once. Startups that pivot once or twice raise 2.5x more money, have 3.6x better user growth, and are 52 percent less likely to scale prematurely than startups that pivot more than two times or not at all. A pivot is when a startup decides to change a major part of its business.

    Large companies tend to inhibit pivoting for their "internal startups."

  2. Different type of markets and products require different type of founders and resources. B2C vs. B2B is not a meaningful segmentation anymore because the Internet has changed the dynamics of customer interaction. We found four different major groups of startups that all have very different behavior regarding customer acquisition, time requirements, market risk and team composition.

    Large companies tend to project learnings from their main business on their innovation initiatives, which leads to mistakes.

  3. The major reason for failure of startups is premature scaling. About 70 percent of our dataset showed up as premature scaling or inconsistency. One driving factor for inconsistency is too much capital, teams that are too large, bad team compositions, too little testing, etc. - pretty much everything a large company does, anticipating high certainty in their planning. 

    The results:

    • No startup that scaled prematurely passed the 100,000 user mark.
    • 93 percent of startups that scale prematurely never break the $100k revenue per month threshold.
    • Startups that scale properly grow about 20 times faster than startups that scale prematurely.

    Large companies tend to pressure their "internal startups" to scale prematurely. 

  4. Early-stage startups spend most of their time discovering. Consistent startups spend two to four times as much time discovering who their customers are, whereas inconsistent startups are focused on validating that customers want their product. Consistent startups are searching. Inconsistent startups are executing. 

    It's widely believed among startup thought leaders that successful startups succeed because they are good searchers and failed startups achieve failure by efficiently executing the irrelevant. 

    Large companies tend to jump to execution after their initial market research and miss out on two import stages: Discovery and Validation.

  5. Startups that monetize too early are more likely to fail. Trying too hard to monetize leads to inconsistency. Ninety-three percent of inconsistent startups make less than 100k a month when scaling the business. While money can be an important validation indicator, stressing it too heavily will lead startups to ignore opportunities and drift towards non-scalable opportunities that are likely to turn into small business or custom consultant shops.

    Large companies tend to focus on revenue instead of the key value proposition they want to provide with a new product or service. The result is typically mediocre value propositions.

 

What_enterprises_can_learn_from_startups

Use cases 

  • We can help large companies assess startups and make decisions on when the right time is to invest.
  • We can help large companies assess internal startups in order to make more effective buy or build decisions.
  • We can facilitate the integration process after an acquisition by using our framework as an alternative measure of progress and control system.


It is estimated that 70-95 percent of acquisitions fail. A significant percentage is due to the friction that is created by trying to integrate the startup with the large company's financials, HR department, product, market and business model. Most startups when they are acquired are uncertain on many of these dimensions, and forcing them to conform on any one of these dimensions to the large company can stunt their growth and often kill them. 

For example, a parent company may want to use a startup for lead generation that has a lot of users but no business model. As a result, the startup's product deviates from the original value proposition, and this can cause the user base to erode and cause significant vision conflict within the team. 

Our framework can solve some of these ailments by enabling the parent company to measure the stage of the development of the startup and only begin integrating the startup once they've reached a requisite level of maturity and stability.

As competitive pressures continue to increase, innovation will increasingly become the lifeblood of every large company. When innovation stops, a company's days become numbered. The Startup Genome does not provide a serum for infinite living, but we're working on building the tools and infrastructure for healthier living.

(this was also posted on Sandhill.com)

The Entrepreneurial Enlightenment

What makes startups succeed or fail? This is a question we are intent on answering. We believe increasing the success rate of startups has the potential to dramatically increase economic growth all around the world. On May 28th, we released our first report at blog.startupcompass.co. On August 29th we released our first benchmark application, the Startup Genome Compass to help startups reduce premature scaling. 

The role of technology startups in our global economy has never been more important. Startups may seem insignificant compared to large multinational companies that have trillions of dollars of wealth sloshing around in public markets, but a recent Kauffman Foundation study found that the majority of job growth in the United States is driven by technology startups.

The power of information technology has been steadily increasing for the last three decades and has recently reached a level of maturity that has started to trigger a reorganization of the global economy. It has never been easier or cheaper to create a startup thanks to infrastructure like open source software, software as a service, cloud hosting, globally ubiquitous payment processing, viral distribution channels, real-time collaboration, on demand logistic services and hyper-targeted advertising.

As a result, the pace of change is speeding up and the implications of this are immense. Billion dollar startups are emerging faster and faster. The quick ascent of startups like Google, LinkedIn, Facebook, Twitter, Zynga and Groupon are harbingers of a major structural economic change on the horizon. The service sector has dominated the global economy for the last few decades but its sun will set. Just as machinery replaced most manual labor, software will replace repetitive intellectual tasks. Turbo Tax eliminated many accountants, Amazon eliminated many retail jobs and E-Trade eliminated the majority of stockbrokers. In the near future jobs that are more complex yet still methodical will also be replaced by software. Creative Commons is reducing the need for lawyers, Khan Academy shows how one good teacher can replace many bad teachers and the profession of doctors will be disrupted by startups like Halcyon Molecular that turn healthcare from emergency care into a preventative self-care. Balancing out that massive decrease in jobs will be what Richard Florida calls the rise of the creative class.

As the waves of disruption come ever faster, the only way for a company to be competitive will be to behave like a startup. In the landmark book the Innovator’s Dilemma, Clayton Christensen found large companies are excellent at sustaining innovation but by and large fail at disruptive innovation. Startups thrive on creating disruptive innovations. Recently, thought leaders in entrepreneurship have come to the conclusion that in order for large companies to be effective at disruptive innovation they need to make structural changes that make them behave nearly identically to startups. 

The increasing economic importance of startups, along with decreased barriers to entry has caused interest in entrepreneurship to explode around the globe. New startup ecosystems are being built up all over the world with the hopes of replicating the success of Silicon Valley. Spearheading this movement are startup accelerators like Seedcamp, Techstars, Opinno, Founders Institute, 500 Startups, and Sandbox, but they are accompanied by hundreds of others. On an individual level, the brightest people worldwide, are increasingly seeing entrepreneurship as the career path of choice. The release of The Social Network has captured the imagination of today’s young people, and catapulted Mark Zuckerberg to the same status as Gordon Gekko in Wall Street almost 25 years ago.

But despite the increasing economic importance of scalable startups, we still don't understand the patterns of successful creation. More than 90% of startups fail, due primarily to self-destruction rather than competition. For the less than 10% of startups that do succeed, most encounter several near death experiences along the way. Simply put, we just are not very good at creating startups yet.

Eight months ago we launched the Startup Genome Project, with the goal of increasing the success rate of startups and accelerating the pace of innovation around the world by turning entrepreneurship into a science. If successful, it's hard to imagine the type of impact this could have.

Some of the world's biggest transformations occurred when arts were turned into sciences. The scientific revolution in the 16th century triggered the age of enlightenment. The development of scientific management, which peaked in the early 1910’s, made large companies dramatically more efficient and arguably was one of the biggest causes of the explosion of wealth the world saw in the last century.

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We believe the effects of cracking the code of innovation by turning entrepreneurship into a science will trigger a new era, that we are calling the Entrepreneurial Enlightenment. In the midst of the largest global depression in almost a century, a revolution in entrepreneurship could propel the world to a level of wealth never seen before by enabling scientific discoveries and technological breakthroughs to be integrated into the fabric of society faster than ever before. Offering hope that we may finally be able to master some of the most pressing challenges, including water, energy, food, health, security, poverty and education.

No revolution is triggered alone. In the quest to make entrepreneurship a science, we are standing on the shoulders of giants. In just the last 2-3 years the number of people extracting and codifying the informal learning of entrepreneurs has hit a point of critical mass. Steve Blank kicked off the move towards a science of entrepreneurship with his seminal book The Four Steps to the Epiphany. In the book, he introduced the concept of Customer Development. A few years later Eric Ries combined Customer Development with Agile Development and Lean Manufacturing principles to create the Lean Startup methodology. Interest in the Lean Startup has morphed into a global movement. Other major contributors to the science of entrepreneurship include Dave Mcclure on Metrics, Sean Ellis on Marketing, Alex Osterwalder on Business Models and Paul Graham with his essays.

Yet despite this huge knowledge base emerging about how startups work, startups have been able to absorb little more than the basic patterns of how to build a startup. Most founders don't know what they should be focusing on and consequently dilute their focus or run in the wrong direction. They are regularly bombarded with advice that seems contradictory, which is often paralyzing. And while startups are now gathering way more qualitative and quantitative feedback than they were just a few years ago, their ability to interpret this data and use it to make better product and business decisions is sorely lacking. The primary cause of these problems is that we lack the necessary structure to synthesize our accumulated knowledge on the nature of startups. We are missing a common language and framework to describe and measure entrepreneurship and innovation.

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A Deep Dive Into The Anatomy Of Premature Scaling [New Infographic]

Three days ago we launched the Startup Genome Compass, a benchmarking tool for startups and our new research on the primary cause of failure for startups: premature scaling.

There's been some confusion about exactly what we mean by premature scaling and we wanted to respond to the feedback we've received and elaborate on the findings from our research. To make it clearer, we need to go a little bit deeper into the theory and methodology.  

Since February we've amassed a dataset of over 3200 high growth technology startups. Our latest research found that the primary cause of failure is premature scaling, an affliction that 70% of startups in our dataset possess.
The difference in performance between startups that scale prematurely and startups that  scale properly is pretty striking. We found that:

 - No startup that scaled prematurely passed the 100,000 user mark.
 - 93% of startups that scale prematurely never break the $100k revenue per month threshold.
 - Startups that scale properly grow about 20 times faster than startups that scale prematurely.

What Is A Startup?

Definition:

Startups are temporary organizations that are designed to evolve into large companies. They move through 6 stages of development throughout their lifecycle: Discovery, Validation, Efficiency, Scale, Sustain & Conservation. Early stage startups are designed to search for product/market fit under conditions of extreme uncertainty. Late stage startups are designed to search for a repeatable and scalable business model and then scale into large companies designed to execute under conditions of high certainty. 

Every startup has an actual stage and a behavioral stage. Actual stage is measured by customer response to a product. We measure it by looking at metrics like numbers of users, user growth, activation rate, retention rate and revenue. The behavioral stage is made up 5 top level dimensions that the startup can control. The 5 dimensions are Customer, Product, Team, Financials and Business Model. Each dimension, both the actual and the 5 behavioral dimensions are always classified into one of the 6 developmental stages.

A startup is classified as inconsistent when any behavioral dimension is at a stage that is different than the actual stage. When a behavioral dimension is at a stage larger than the actual stage we call this premature scaling. Its lesser known sibling, dysfunctional scaling, occurs when the stage of a behavioral dimenion is smaller than the actual stage.

A clear example of premature scaling would be a web startup that rapidly scales up its team to 30-40 people before it has any customers. In this example, the actual stage of the startup would be in Validation (Stage 2) but the behavioral stage of the team would be in Scale (Stage 4).

Let's go through some more examples and stats for how each dimension can be scaled prematurely.

Customer:
How to scale customer dimension prematurely: Spending too much on customer acquisition before product/ market fit 
Overcompensating missing product/market fit with marketing and press
Spending money in poor performing acquisition channels.
Stats: Inconsistent startups are 2.3 times more likely to spend more than one standard deviation above the average on customer acquisition.
Examples of startups that prematurely scaled on the customer dimension: Color, Webvan, Pets.com

Product:
How to scale product dimension prematurely: Building a product without having validated problem/solution fit, Investing into scalability of the product before product/
market fit,  Adding lots of “nice to have” features
Stats: Inconsistent startups write 3.4 times more lines of code in the discovery phase and 2.25 times more code in efficiency stage. Inconsistent startup outsource 4-5 times as much of their product development than consistent startups.
In discovery phase 60% of inconsistent startups focus on validating a product and 80% of consistent startups focus on discovering a problem space. In the validation phase, where startups should be testing demand for a functional product, inconsistent startups are 2.2 times more likely to be focused on streamlining the product and making their customer acquisition process more efficient than consistent startups. It's widely believed amongst startup thought leaders, that successful startups succeed because they are good searchers and failed startups achieve failure by efficiently executing the irrelevant.
Examples of startups that prematurely scaled the product dimension: Cuil, Webvan, Joost, Google Wave, Slide, 6Apart, most startups that don't find product market fit or "build something nobody wants". 

Team: 
How to scale team dimension prematurely: Hiring too many people too early, Hiring specialists before they are critical: CFO’s, Customer Service Reps, Specialized Network/System Adminstrators or Database specialists, etc., Adopting multilevel management hierarchy, hiring managers (VPs, product managers, etc.) instead of doers, Having more than 1 level of hierarchy,
Stats: The team size of startups that scale prematurely is 3 times bigger than the consistent startups at the same stage. However startups that scale properly end up having a team size that is 38% bigger at the initial scale stage than prematurely scaled startups, and almost surely continue to grow. Startups that scale properly take 76% longer to scale to their team size than startups that scale prematurely.
Examples of startups that prematurely scaled the the fundraising dimension: Webvan, Pets.com, VOX.com. 

Financials:
How to scale fundraising dimension prematurely: Raising too much money, thereby making the startup undisciplined, giving lots of breathing room for other dimensions to scale prematurely, and eliminating exit optionality.
Stats: Before scaling, funded inconsistent startups are on average valued twice as much as consistent startup and raise about three times as much money.
Examples of startups that prematurely scaled the the fundraising dimension: Cuil, Webvan, Color.

Business Model:
How to scale business model prematurely: Focusing too much on profit maximization too early, Over-planning, executing without a regular feedback loop, Not adapting business model to a changing market, Failing to focus on the business model and finding out that you can’t get costs lower than revenue at scale.
Stats: Inconsistent startups monetize 0.5 to 3 times as many of their customers early on.
Examples of startups that prematurely scaled the business model dimension: Myspace,  Groupon (time shall tell), 6Apart, Lala. 

The focus of this post is on premature scaling, but for context, here are a few example of dysfunctional scaling: Tokbox, Friendster, Orkut, Wesabe, Digg, SixApart, Myspace (on product), and ChatRoulette.

In our research we also found that the following attributes have no influence on whether a company is more likely to scale prematurely: market size, product release cycles, education levels, gender, time that cofounders knew each other, entrepreneurial experience, age, number of products, type of tools to track metrics and location.

Now to further illustrate how we describe startups let's look at an example mapped onto the Startup Lifecycle Canvas.

Below we have an infographic where we plot Color, today's most talked about inconsistent startup, against Rally, a startup we worked closely with while building out the model, that was consistently in the Efficiency stage 2 months ago when they made this announcement. Although now I'm happy to say they're starting to scale. 

To view the infographic in full, scroll to the bottom of the image and select "download full size". If you're having trouble reading the infographic you can download it here.

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You can read more about premature scaling in our full report here. And you can also assess your own startup for premature scaling with our tool the Startup Genome Compass, which we released on Monday.

This post doesn't discuss how different types of startups vary thru the developmental stages. That's for another time.

Navigate Your Startup To Success With The Startup Genome Compass

Today we are releasing the first benchmarking application for startups based on the Startup Genome framework. Founders can now assess their type and stage, diagnose themselves for premature scaling and compare themselves to other startups across more than 25 key performance indicators. Try it here.

Entrepreneurs are the consummate explorers of our generation. Every inch of land has been claimed by one of the world's 204 countries but the world of ideas is expanding ever rapidly into the realm of the unknown. The future of the world was forever altered when Christopher Columbus and the Western World discovered The Americas. Today, societal transformations are triggered by the commercialization of new technology. The world of technology startups is our era's Great Frontier. Search Engines, Social Networks and Microblogs were delivered to the massed because brave entrepreneurs ventured into the unknown. But as we've written before, despite the enormous societal and economic importance of startups the failure rate is still at more than 90% primarily because of self-destruction rather than competition.
The reason the self-destruction rate is so high is fairly simple; the tools and knowledge of entrepreneurship are still very primitive.

Three months ago the Startup Genome team released a groundbreaking research report that spread like wildfire through the startup ecosystem, far surpassing our expectations. To date we've had more than 15k downloads, 100k unique visitors, 100+ publications, and entrepreneurs and VC's all over considering it a must read. Honestly, we didn't think content would have such an impact on a startup community that is so characterized by its preference for experiential learning over theory. But it turned out entrepreneurs were hungry for a map to make sense of the territory they'd been exploring. The Startup Genome Report was one of the first detailed maps of the entrepreneurial journey, describing the different types of startups and the stages startups move through as they grow from an idea into a large company generating big profits. Little pieces of the map had been floating around Silicon Valley in the form of war stories from serial entrepreneurs and grizzled investors. But the stories illustrated lessons that lacked a structure to unite them and put them in proper context. The first Startup Genome Report was a big first step towards creating a coherent picture of the territory startups explore.

But in order for entrepreneurs to improve their odds of success they are going to need to change their behavior. While maps are an excellent tool to develop a general intuition of a space, it is difficult to change behavior if you can't orient yourself on the map and receive regular feedback on your movement.

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The Startup Genome Compass

Which is why today we are releasing the Startup Genome Compass.

Many startups have trouble figuring out the right priorities to set and measuring their effectiveness once they do, almost always landing in the proverbial grey zone. "Is a 5% increase in retention good? Do I have enough users to declare product/market fit? Is now the right time to step on the gas pedal and scale?" We attempt to help entrepreneurs answer these questions by putting their metrics into the right context.

The Startup Genome Compass is a benchmarking tool for entrepreneurs to reduce this grey zone and make better product and business decisions by automatically classifying them by type and stage and comparing them against startups in the same type and stage across more than 25 key performance indicators

Possible Use Cases of the Startup Genome Compass

1. Measure progress by seeing your key performance indicators in comparison to startups that are similar to you.

2. Avoid premature scaling by identifying whether the 5 dimensions of your startup are aligned within and with each other. The 5 dimensions are customer, product, team, business model, financials and market.

3. Set the right priorities and align your team based on the benchmark your type and stage.

4. Find your weaknesses.  See if your user growth or conversion funnels are good enough to move to the next stage.

5. Explore resources and tips that are relevant for your type and stage

6. Share your report with Mentors and Investors so they can support you better

7. Use the benchmark as a supplement for your monthly board meeting.

Tell us how you end up using the Startup Genome Compass, how you it was helpful for you and where you'd like to see us take the product in the future. startupgenome@blackbox.vc.

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Premature Scaling

In addition to the benchmark, the Startup Genome Compass also diagnoses startups for what our research team has found is the dominant cause of failure: premature scaling.

We have found that startups progress along 5 core interdependent dimensions: Customers, Product, Team, Business Model and Financials. In a startup many of these dimensions are highly uncertain, in many cases, all of them. The art of high growth entrepreneurship is to master the chaos of getting each of these 5 dimensions to move in time and concert with one another. Most startup failures can be explained by one or more of these dimensions falling out of tune with the others. If a startup shows signs of premature scaling on any of the five dimensions we refer to it as inconsistent.

In our current dataset we have detected inconsistency - indicators of premature scaling - in 70% of startups. The difference in performance numbers are pretty astonishing.

1. No startup that scaled prematurely passed the 100,000 user mark.

2. Startups that scale properly grow about 20 times faster than startups that scale prematurely.

3. 93% of startups that scale prematurely never break the $100k revenue per month threshold.

If you want to learn more about Premature Scaling and how it manifests you download our new mini report Startup Genome Report Extra: Premature Scaling. It contains 25 graphs and contributions from Brad Feld, Fred Destin, Michael Jackson, Bill Liao, Saad Khan and many more.

Dimension Examples for inconsistency (= indicators of premature scaling) 
Customer
  • Spending too much on customer acquisition before product/market fit and a repeatable scalable business model
  • Overcompensating missing product/market fit with marketing and press
Product
  • Building a product without problem/solution fit
  • Investing into scalability of the product before product/market fit
  • Adding “nice to have” features
Team
  • Hiring too many people too early
  • Hiring specialists before they are critical: CFO’s, Customer Service Reps, Database specialists, etc.
  • Hiring managers (VPs, product managers, etc.) instead of doers
  • Having more than 1 level of hierarchy
Financials
  • Raising too little money to get thru the valley of death
  • Raising too much money. It isn’t necessarily bad, but usually makes entrepreneurs undisciplined and gives them the freedom to prematurely scale other dimensions. I.e. over-hiring and over-building. Raising too much is also more risky for investors than if they give startups how much they actually needed and waited to see how they progressed.
Business Model
  • Focusing too much on profit maximization too early
  • Over-planning, executing without regular feedback loop
  • Not adapting business model to a changing market
  • Failing to focus on the business model and finding out that you can’t get costs lower than revenue at scale.

 

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Sign up for the Startup Genome Compass

If you a part of an Internet startup you can sign up for the Startup Genome Compass here. Every startup helps us get closer to cracking the code of innovation and spreading the magic of Silicon Valley with the rest of the world. All your data is anonymized, treated absolutely confidential and will not be shared.

Finally, we'd like to share a little bit of our roadmap with you. We'd love to get your feedback on where you think we should take the product and what we can do to help you be more successful in making your world-changing ideas come to life.

Our Roadmap for the Product

1. We will give you more relevant content based on an extended typology and substages we have identified, but haven’t implemented yet.

2. We will add tools for more areas of your startup: founder & employee salaries, founder personality types, team composition & culture, how much money to raise and when, estimated valuations for your startup and cloud forensics.

3. We will automate the data collection to make your life easier.

4. We will make it easier to make decisions for you by visualizing and augmenting the data more effectively.

5. We will be able to detect progress over bi-weekly and weekly intervals to give a shorter feedback loop.

6. We will integrate your data with other applications such as fundraising tools, and dealflow management solutions.


- Our Methodology


Further reading:

 

Discover The Patterns Of Successful Internet Startups In The Startup Genome Report

Today we are releasing the first Startup Genome Report with in-depth analysis on what makes internet startups successful based on data from over 650 startups. Here is a small window into the report with 14 indicators of success.

There are tens of thousands of potential young Steve Jobs, Bill Gates, and Mark Zuckerbergs all over the world, sitting in their dorm rooms and little apartments dreaming up the next global phenomenon. Unfortunately the entrepreneurs they look up to are perceived as almost mystical figures that are impossible to emulate. The first challenge these young entrepreneurs have is to demystify their heroes and learn how they became successful. If they have enough strength to get their company off the ground they will experience an amazing roller coaster ride.

One would think after so many successes and failures of technology startups in the last 50 years that there would be clearer patterns aspiring entrepreneurs could study to mitigate the amplitude of the extreme highs and lows that characterize the entrepreneurial journey. But unfortunately that's not the case… yet.

As a result too many entrepreneurs idolize Steve Jobs as a one of a kind genius, with superpowers mere mortal entrepreneurs just don’t have access to. People overlook that Steve Jobs isn’t doing anything radically different than other entrepreneurs. He just knows the rules of the game and plays it extremely well. What separates the top performers in any field, be it entrepreneurship, basketball or music is not a magic formula they possess secret knowledge of, but rather their ability to intensely focus on what matters most and their complete dedication to improving their craft.
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Hundreds of people built social networks before Mark Zuckerberg came along. But Facebook emerged as the winner, and it now has the potential to grow into the most important company of this era. Zuckerberg wasn’t more intelligent, more ambitious, better educated or wealthier than other entrepreneurs who built social networks, he just played the game better. If there was one factor where Zuckerbeg truly differentiated himself from other entrepreneurs it was probably his ability to learn and adapt.
This trait seems to be emerging as the defining factor of successful entrepreneurs. Paul Graham calls this flexibility. Steve Blank describes entrepreneurship as a search process for a repeatable and scalable business model with the primary driver of success being learning from customers. Eric Ries describes the engine of startups as a 3 part loop, Build-Measure-Learn designed to radically reduce waste by increasing the speed of learning.

We just completed an in-depth analysis with data from more than 650 startups and one of the clearest results we found was that founders that learn are more successful. Startups that have helpful mentors, track metrics effectively, and learn from startup thought leaders raise 7x more money and have 3.5x better user growth. 
Once we started analysing the data it was staggering to see how clearly were able to find the patterns that described why Internet startups succeed and fail. We were able to break down the lifecycle of a startup into 6 discrete stages and identified 4 very different types of startups. Companies that didn't move through the stages we defined were significantly less successful. The assessment was purely based on milestones related to the interaction between their product and the market.  And the assessment did not include any traditional indicators of success such as funding, user growth, time or the background of the founders.
Many entrepreneurs that we have talked with during our research, especially younger ones, considered describing the repeating patterns of startups an impossible task or even a disgraceful reduction of the artistry of entrepreneurship to numbers and graphs. With this report we do not mean to imply that there is no art to entrepreneurship but rather that entrepreneurship is strongest at the intersection of science and art. By gaining a deeper understanding of the repeating patterns underlying success and failure
entrepreneurs can dramatically increase their ability to innovate.
 
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Based on the first Startup Genome report we are releasing a new survey for entrepreneurs to assess their startup. Entrepreneurs that fill out the test will be given their startup personality type, with personalized advice for what to focus on based on aggregate data from the startup genome project. The data we collect with this survey will allow us to give entrepreneurs even more granular feedback.
In the 20th century large companies became dramatically more efficient as a result of scientific management. This was arguably one of the biggest causes for the explosion of wealth the world saw in the last century. The Startup Genome Report is a major step towards triggering the same transformation for entrepreneurship and innovation. In a time where progress seems to be slowing down, this could unlock another century of transformative growth and prosperity.
Following are 14 more of our key findings. If you would like to read the full report, you can download it here.

1. Founders that learn are more successful: Startups that have helpful mentors, track metrics effectively, and learn from startup thought leaders raise 7x more money and have 3.5x better user growth.
2. Startups that pivot once or twice times raise 2.5x more money, have 3.6x better user growth, and are 52% less likely to scale prematurely than startups that pivot more than 2 times or not at all.
3. Many investors invest 2-3x more capital than necessary in startups that haven't reached problem solution fit yet. They also over-invest in solo founders and founding teams without technical cofounders despite indicators that show that these teams have a much lower probability of success.
4. Investors who provide hands-on help have little or no effect on the company's operational performance. But the right mentors significantly influence a company’s performance and ability to raise money. (However, this does not mean that investors don’t have a significant effect on valuations and M&A)
5. Solo founders take 3.6x longer to reach scale stage compared to a founding team of 2 and they are 2.3x less likely to pivot.
6. Business-heavy founding teams are 6.2x more likely to successfully scale with sales driven startups than with product centric startups. 
7. Technical-heavy founding teams are 3.3x more likely to successfully scale with product-centric startups with no network effects than with product-centric startups that have network effects.
8. Balanced teams with one technical founder and one business founder raise 30% more money, have 2.9x more user growth and are 19% less likely to scale prematurely than technical or business-heavy founding teams.
9. Most successful founders are driven by impact rather than experience or money.
10. Founders overestimate the value of IP before product market fit by 255%. 
11. Startups need 2-3 times longer to validate their market than most founders expect. This underestimation creates the pressure to scale prematurely.
12. Startups that haven’t raised money over-estimate their market size by 100x and often misinterpret their market as new.
13. Premature scaling is the most common reason for startups to perform worse. They tend to lose the battle early on by getting ahead of themselves.
14. B2C vs. B2B is not a meaningful segmentation of Internet startups anymore because the Internet has changed the rules of business. We found 4 different major groups of startups that all have very different behavior regarding customer acquisition, time, product, market and team.
Check out the full report for more details.

If you have any questions about our methodology you can read this blogpost by Ron Berman: http://www.systemmalfunction.com/2011/05/deciphering-genome-of-startups.html or send us an email at feedback@startupcompass.co
Following is a little infographic by kissmetrics giving a sneak peak on the Startup Genome Report.
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Help The Startup Genome Project Bring Silicon Valley To The Rest Of The World

All of us have been struck by the amazing learning experience being in Silicon Valley. The ecosystem that has evolved here is so advanced and unique that over the last 30 years it has been the single most influential driver of innovation globally. It is fair to say that the Valley is the "holy land" of technology entrepreneurship. 

It is our belief that entrepreneurs are the world's most influential force for positive change. A recent Kauffman Foundation study showed that nearly 100% of US job growth comes from highly scalable startups. At the same time more than 90% of all startups fail. Imagine for a moment if we could make the multi trillion dollar market of new venture creation a few percent more effective by improving the overall success rate of startups. These few percent cumulated over time could be what allows the world to reach escape velocity from the problems of our era (clean water, renewable energy, poverty, disease, aging, climate change and education).

The goal of the Startup Genome project is to crack the innovation code that has made Silicon Valley the global center of innovation. Solving this puzzle not only has the potential to raise the output of Silicon Valley to heights never seen before, but would allow the magic of Silicon Valley to be shared with the rest of the world. We believe the success of the Startup Genome project could mark the beginning of a new era, an era we are calling the Entrepreneurial Enlightenment.

Benchmark your Startup and Contribute to the Startup Genome Project by filling out this survey

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Help us realize this vision

We have laid the foundation for the Startup Genome Project by creating a system that allows us to the synthesize best practices for creating successful startups. We've combined insights from many thought leaders including Steve Blank, Alex Osterwalder, Janice Fraser, Eric Ries, Sean Ellis, Dave Mcclure and Geoffrey Moore; with Steve, Alex and Janice directly supporting the project.

We've established our methodology by engaging with 50+ technology startups in Silicon Valley. Our early prototypes suggest significant improvements in focus, iteration speed, time to pivot and effective outreach to mentors & service providers. But in order to take the Startup Genome Project to the next level we need a much larger dataset to validate the work that has been done so far. You can contribute by filling out the survey. It requires about 5 minutes.

Once you fill out the survey, we will send you a comparative analysis within 2-3 weeks that shows you other startups that are similar to you and gives strategic recommendations on topics such as what metrics to track. As we recieve more data we will be able to make more targeted recommendations and predictions in areas such as business models, relevant content for what you're currently executing and much more.

In the next few months we will release the results of our research and sometime soon after that a first version of a software product leveraging the Startup Genome. 

If you would like to learn more about the formation of this project see our post: Introducing the Startup Genome

Introducing the Startup Genome Project

The Economic Significance of the Startup Genome
The role of technology entrepreneurship in our global economy has never been more important. The service and industrial sectors have dominated the global economy for hundreds of years but soon their sun will set. Information technology has been accumulating momentum expoentially for the last few decades, and now the infrastructure is in place for the global economy to be completely reorganized in information technology's image. Every job where a human performs some repeatable process will be put into software. While as many as 50% of today's jobs may become irrelevant, a greater number of new jobs will be created during this transformational period. The Kauffman Foundation found that scalable startups are the engines the drive nearly all economic growth and job creation. 

The increasing economic importance of startups represents a tremendous opportunity. Startups in Silicon Valley have created millions of jobs and trillions of dollars of wealth over the last 3 decades and yet the market potential of technology startups is only in the beginning of its unfolding. The international community has taken notice and new startup ecosystems are being built up all over the world with the hopes of replicating what Silicon Valley has created. Spearheading this movement are organizations like Sandbox, Seedcamp, Techstars, OpinnoFounders Institute500 Startups and Singularity University. And on an individual level, the brightest people all around the world, are increasingly seeing entrepreneurship as the career path of choice. Starting a company is sexier than a becoming a suit on Wallstreet.

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The Mystery of Success 
But despite the supreme economic importance of scalable startups, we still don't understand the patterns of successful creation. More than 90% of startups fail, due predominantly to self-destruction rather than competition. For the less than 10% of startups that do succeed, most encounter a handful of near death experiences along the way. 

There seems to be somewhat of a contradiction. If the way we create startups today doesn't work very well, how do so many startups go on to create millions if not billions of dollars of wealth?  One explanation is that the threshold for success is not that high. In today's economic climate it is possible to succeed by just getting a few important things right, even if you get everything else wrong. But with the complexity of today's modern world why is the bar for success not higher? One reason is the insatiable market demand for the delivery of even incremental increases in value.  Another reason is the inability of large companies to react quickly to changing consumer demand. While large companies became extremely efficient executers at the turn of the 20th century with the advent of Taylorism, they haven't learned to adapt quickly, which is a death knell with today's pace of change as fast as it is. So startups can be immensely successful just by getting a few things right, the bar is no higher. But if success requires only getting a few things right, why haven't we gotten much better at more consistently creating successful startups?

From the tens of thousands of startups created in Silicon Valley and the hundreds that have bloomed into billion dollar companies a lot of experience of both success and failure has been accumulated. Through this the startup community has learned a lot about what works and what doesn't. But the way we pass down this hard earned wisdom in the form of advice is severely flawed. While the war stories of success and faillure are often inspirational, entrepreneurs have trouble undersanding cause from correleation, skill from luck and the factors that make advice relevant or not. Our insights are like the puzzle pieces of a massive jigsaw puzzle, scattered across thousands of minds throughout The Valley. Since very little of the puzzle pieces have been matched together, every startup, with the benefit of a few trusted advisors, needs to beat a new path towards success.

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Signs of Awakening
Until very recently the startup community has been ineffective at stiching any of its learnings together into repeatable processes and fundamental principles. The seminal work in the space was Steve Blank's book The Four Steps to the Epiphany. Steve was able to synthesize decades of startup experience into a model that described the key differences between success and failure. One of his biggest insights was that most startups fail because they can't find customers not because their technology doesn't work. The solution to this problem was a methodology Steve called Customer Development. Customer Development recognized that most of a startups beliefs on day one were simply hypotheses, and outlined a rigorous way to test these hypotheses, effectively applying the scientific method to business. Eric Ries collaborated closely with Steve Blank and took Customer Development to the next level by combining it with Agile Development and Lean Manufacturing Principles. Eric called this the Lean Startup and its message has spread like wildfire around the world becoming a movement of sorts. Meanwhile, others have independently made important contributions in narrower domains such as Alex Osterwalder in Businesss Models, Sean Ellis in Marketing, and Dave Mcclure in Metrics

The Lean Startup and its compliments have done a tremendous job raising awareness that there is a better way to run startups, and many entrepreneurs have begun incorporating these principles and tactics into their workflow, but it's all really just the tip of the iceberg of what's possible. 

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Inside Look Into The Startup Genome
To take the next step we've been working on laying the groundwork for the Startup Genome Project.
We want to do for startups what Pandora did for music in order to understand how innovation happens at a fundamental level and the spread the knowledge of these principles worldwide.

We believe an interdsciplinary approach is possible, where insights from a diverse set of fields and perspectives can be integrated into a personalized solution stack, that entrepreneurs can use on a daily basis to figure out what their goals should be, and recieve recommendations for resources they need to take the next step.
I believe we now have the foundations for this project to expand very rapidly. Similar to how Pandora broke music down into a few hundred attributes, we’ve created a taxonomy for startups, which allows us to classify them into different types. This approach helps us organize principles, tactics, and methodologies in relation to specific factors. When we define the factors these things depend on we can begin creating a system to manage the chaos and complexity of organizing the information about what makes startups successful. While the common wisdom seems to be that the number of factors is infinite or indefinable, our initial set of variables has brought a lot of clarity. 

The second foundational component of the Startup Genome was our realization that we could treat the startup as an organism and take many cues from the field of evo-devo biology. This approach allowed us to create developmental models of startups, where we can define the gating factors a startup needs to pass through in order to evolve. The developmental approach enables us to synthesize the models of many entrepreneurial thought leaders, such as Steve Blank, Eric Ries, Sean Ellis and Geoffrey Moore by making it possible to express at exactly what stage in the life cycle each method is relevant and how they relate to each other. 
Lastly, when we combine the classification system with the developmental approach we can create unique developmental models for every type of startup. This allows us to recommend the information, methodologies and contacts that are exactly relevant for what a startup is currently working on.

We've laid out an ambitious roadmap to bring together specialists from a diverse set of fields to develop methodologies, models and knowledge entpreneuers can use to make their startups more successful. Currently the areas we are working on are:

- Business models
- Product Design
- Agile Development
- Sales
- Measurement
- Customer Development
- Market type
- Finance
- Teams 
- Personality and Psychology
- Technology and Market Trends
- Systems Theory & Complex Adaptive Systems
- Classification, Taxonomy & Typing
- Developmental Progression

Finally, if you're more of a visual person, here is a model I made a few months ago in Prezi that shows a proof of concept of the developmental approach and shows how Customer Development and the Business Model Canvas interact to describe the process of the pivot. This model was based on a weekend of work with Steve Blank and Alex Osterwalder, which Steve describes in more detail here.

Please give the Prezi about 60 seconds to load, it is a big puppy. Enjoy!